General Manager-Food Truck

Job Summary: The Food Truck Manager is responsible for the efficient operation of the food truck, including managing day-to-day routes, coordinating and scheduling employees and events, maintaining the truck and equipment, and ensuring extraordinary hospitality and customer experiences consistent with company culture and financial goals.

Specific Duties:

Team Leadership:

• Lead and develop the Food Truck Team, including staffing, performance management, and team member development.
• Schedule and supervise employees, ensuring adherence to company policies and procedures.

Operations Management:

• Serve ice cream consistently with quality standards, health regulations, and financial expectations.
• Procure permits, health inspections, and other necessary documentation for vending operations.
• Track inventory and supplies to maintain adequate stock levels.

Customer Relations:

• Communicate with Gelati Celesti stores and external customers, including potential clients and event organizers.
• Manage the process of reserving the truck via written contracts and collecting event deposits.

Sanitation and Maintenance:

• Establish and maintain sanitary standards for the food truck and production facility.
• Ensure proper maintenance of all equipment, including the vehicle.

Sales and Marketing:

• Seek out new events and promote sales to meet financial goals.
• Contribute to the development and execution of marketing strategies to increase food truck sales.

Cleanliness and Upkeep:

• Perform daily, weekly, and annual cleaning and upkeep of the food truck service area.
• Ensure the cleanliness and organization of the food truck and equipment.

Catering Support:

• Assist with the catering program as needed, including preparation and delivery of catering orders.

Skills/Knowledge Requirements:

• Understanding and practice of food service and health regulations.
• Clean driving record and skilled operation of the Food Truck (training provided).
• Experience in a fast-paced service environment with transferable skills.
• Outstanding customer service skills and a genuine sense of hospitality.
• Strong leadership and teamwork abilities.
• Clean Driving record and ability to drive the truck

Note: This is a "working position," requiring physical ability to lift up to 50 pounds and willingness to work alongside the team to support sales goals.